It's not just about making steel. It's about forming—and keeping—relationships. At Worthington, your dedicated customer service team makes it personal. Our multifunction approach gives you attentive project service, superior technical support, quality assurance, and resourceful solutions for your supply chain and logistics. If a problem arises, we're quick to resolve it.
Our advanced ERP system also makes it easy to do business with us. You get clear visibility and tracking of present and past orders, invoices, claims, inventory, and forecasts.
It proves that our people have what it takes to satisfy every customer and make their business better. Recently, Worthington Industries was recognized by GM and John Deere for going above and beyond… again. These are annual awards that go to selected suppliers for noteworthy excellence in products, quality, and innovation. For John Deere, we’re a repeat Partner-Level Supplier, making us a ten-year Hall of Fame member. For GM, we were one of 134 Suppliers of the Year named around the globe.
Like most metal stampers, a currency manufacturer saw scrap as its second highest revenue producer and wanted to optimize how it was handled.
Our Scrap Management team analyzed the entire process on-site and offered best practice ideas to add value to this important revenue stream.
A new program focused on partnering with our customer to increase scrap value, document scrap loads, and increase revenue.
Year-over-year revenue up more than $400,000. Shorter lead times. Increased capacity. Download the case study to see how we did it.
Our tubing customer was continually seeking ways to reduce cost of goods sold, stay cost-competitive, and open up new opportunities.
Worthington Industries’ Material Support and Solutions team partnered with theirs and found a key area to cut material costs.
With a differential coating on the inside of the tube, we cut the overall purchase price of their steel, with no impact on product quality.
Our customer is now well positioned to expand the lower-cost product into additional tubing markets. Download the case study for details.
A Worthington Industries steel customer needed help with different cost-savings efforts—including a fix for a less-than-ideal order process.
We partnered with our customer on the order process—and came up with solutions that also included a tight gauge control monitoring system.
We Kanban’d a better order process. Then paired our customer with our material support and price risk teams to implement further cost controls.
We cut costs, protected margins, and lowered customer lead time by 60%! Download our steel partner case study for all the details.
Our customer’s working capital and growth goal were jeopardized by inferior customer service, high inventory, and slow cycle times.
A kaizen event created a true partnership, focused on reducing working capital and optimizing the supply chain to reach the growth goal.
The team focused on solutions that would have the most impact on working capital, maintain our flow, and reduce their lead time.
Working capital dropped by 61%, and better transparency helps us support our customer’s growth. Download the case study for details.
Our full-service Supply Chain business unit delivers comprehensive solutions for your industry. We offer other advantages as well. For just-in-time and next-day delivery programs, our central location gives us close proximity to mills, and our supply chain solutions include local processing options.
In today's trucking climate, capacity constraints, lack of drivers, and increasing regulations threaten driver productivity and drive rates up. We take steps to optimize these logistics for you, focusing on saving driver time when products are picked up and delivered to our facility.
Throughout design, planning, purchasing, and delivery.
This past year, Worthington Industries' steel processing received a 100% overall customer support rating from our top customers.
In-depth technical consultations and testing ensure you get the right steel solution for the job.
From high quality galvanized to hot rolled to pickling, if it's steel, we make it. Better.