It's not just about making steel. It's about forming—and keeping—relationships. At Worthington, your dedicated customer service team makes it personal. Our multifunction approach gives you attentive project service, superior technical support, quality assurance, and resourceful solutions for your supply chain and logistics. If a problem arises, we're quick to resolve it.
Our advanced ERP system also makes it easy to do business with us. You get clear visibility and tracking of present and past orders, invoices, claims, inventory, and forecasts.
It proves that our people have what it takes to satisfy every customer and make their business better. Recently, Worthington Industries was recognized by GM and John Deere for going above and beyond… again. These are annual awards that go to selected suppliers for noteworthy excellence in products, quality, and innovation. For John Deere, we’re a repeat Partner-Level Supplier, making us a ten-year Hall of Fame member. For GM, we were one of 134 Suppliers of the Year named around the globe.
Our full-service Supply Chain business unit delivers comprehensive solutions for your industry. We offer other advantages as well. For just-in-time and next-day delivery programs, our central location gives us close proximity to mills, and our supply chain solutions include local processing options.
In today's trucking climate, capacity constraints, lack of drivers, and increasing regulations threaten driver productivity and drive rates up. We take steps to optimize these logistics for you, focusing on saving driver time when products are picked up and delivered to our facility.
This past year, Worthington Industries' steel processing received a 100% overall customer support rating from our top customers.